Staff & Services
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Personal service is a hallmark of the m/s Paul Gauguin. You'll know it as soon as you step aboard. With one crew member for every 1.5 guests, you're assured the highest level of personal attention. The staff's rigorous dedication to your comfort and well-being is gracefully expressed in a hundred thoughtful acts. The way the maitre d' remembers your name or which table you prefer. In the extra personal attention the dive master gives every participant in the ship's onboard SCUBA program. And in the warmth of your stewardess' smile as she places a perfect ripe mango in your fruit basket. Yet, surprisingly, the staff expects no gratuities. Gratuities are included in your cruise fare.
24-Hour Room Service
A special 24-hour room service menu is available. During normal dining hours, you may also order from L'Etoile Restaurant and enjoy dinner in your suite.
Butler Service
The ultimate and absolutely indispensable perk of Butler service awaits guests in category B accommodations and higher. For those who desire an enhanced level of individualized service, our Butler service is a must. Butlers can assist your arrival on board by unpacking your luggage, arranging pressing for your clothing, and making reservations at the Spa or for dinner in La Veranda or Le Grill. If would like to spend more time ashore, a Butler can arrange for a private car or make lunch reservations at a local restaurant. Celebrating a special occasion? Have the Butler arrange a private cocktail party with canapes. Our highly-skilled Butlers do it all ‒ quickly, competently, and without fuss.
Laundry, Dry Cleaning, and Pressing Services
Onboard laundry and valet services, including pressing and dry cleaning, are available with charge and may be arranged through your stewardess for same-day service.
All guests entitled to Butler service will receive complimentary pressing of any items that will be worn the first evening on board. These items will be collected by the Butler at the guest's earliest convenience.
Communications
Guests can make telephone calls directly from their suite or stateroom. Fax messages are received and sent through the reception desk. Internet and Wireless access is available: and you are welcome to use the printer and nine computers in the Internet Café, compliments of Paul Gauguin Cruises.
To contact a guest currently on board the m/s Paul Gauguin, click here.
Medical Services
The Medical Center is designed to provide medical care for temporary illnesses and accidents. The ship's licensed and registered doctor and nurse are on 24-hour call for professional and emergency services, which are available at customary charges.
