Safety at Heart
Updated April 14, 2023
At Paul Gauguin Cruises, our guests and crew have always come first. Our top priority is to safeguard their health, safety and well-being as well as the communities we visit.
Working with the latest scientific recommendations, Paul Gauguin Cruises has a robust set of multi-layered measures to address COVID that are continually updated as new health recommendations are issued.
If you have any questions regarding an upcoming cruise, please contact your Travel Advisor. Our team is also available to assist you, Monday-Friday, from 9 am to 8 pm Eastern Time, at 800-848-6172 and by email at customerservice@pgcruises.com.
Our cruise schedule can also be found on our website.
We look forward to welcoming our guests onboard and providing them peace of mind with exceptional cruise experiences in Tahiti, French Polynesia, and the South Pacific. Māuruuru roa! — Paul Gauguin Cruises.
As needed, we will update our advisory, so please check back frequently.
Ready to Explore French Polynesia on The Gauguin?
Beginning with April 2023 voyages and beyond, the company is eliminating its COVID vaccine requirement*, however, these vaccines are still encouraged if possible. Paul Gauguin Cruises’ officers, staff and crew will remain fully vaccinated.
Guests will need to continue to present the Health Declaration form provided with their cruise documents at embarkation. As a reminder, in September 2022, we also eliminated pre-boarding COVID testing.
The elimination of the vaccine requirement has been made after careful consideration regarding the decline of COVID’s severity, the global availability of vaccines and medical treatments to treat COVID and in combination with our multi-layered protocols, which include hygiene and sanitation measures; vaccination requirement for all crew; and an onboard medical facility and medical team comprised of least one doctor and nurse available 24/7 to provide essential care when necessary.
* Country requirements may change at any time. Please continue to check destination websites for the most updated information.
While sailing on the m/s Paul Gauguin:
In the event of a COVID case being detected on board, isolation will no longer be required.
However, if the risk on board were to increase, the ship’s Captain may need to re-introduce more extensive measures with regards to tests, mask wearing and isolation. In all cases, the company will increase its measures to the level required by countries visited where they may be more restrictive.
Safety On Board the m/s Paul Gauguin
Whether on land or on board, your safety is our primary concern. As scientific advances are made, Paul Gauguin Cruises continues to hone its robust protocol to guarantee an optimal experience by integrating all the technological, personal, and physical (material) measures to ensure the provision and maintenance of an uncontaminated zone. This reinforced protection is based on three “shields” designed to guarantee solid onboard access conditions, strict hygienic protocol, and daily regulation and monitoring of guests, equipment, and the ship in general.
Conditions of access to board The Gauguin
All guests and crew are checked and subject to this hygienic safe zone protocol
Preservation of the onboard hygienic safety zone
All guests and crew are subject to health protocol and all onboard spaces are disinfected on a regular basis
Disinfection
of baggage and cargo
Guests
Utilize provided safety kits; masks are optional but recommended
Cleaning
of all spaces and disinfection of the renewed air
Isolation Zone
available if necessary (3 cabins)
Shore Visits(1)
The ship tender will be disinfected, and guests will observe reinforced health instructions: social distancing, barrier gestures, hand disinfection and temperature measurement in order to reboard The Gauguin.
Control of the hygienic safety zone
We have a highly-developed system for monitoring and controlling the health status on board The Gauguin in order to guarantee you a safe visit to the islands
Medical Team
Doctor and nurse on board
Onboard Hospital
Daily monitoring and rapid diagnosis with the ability to conduct COVID RT-PCR and/or antigen rapid testing on board
Sampling
of high-traffic surfaces on a regular basis
Continuous Monitoring
of guests and ship
Paul Gauguin Cruises is Part of the PONANT Family
PONANT has combined small-capacity ships, eco-design, and health protocols — and has collaborated with exceptional partners, to offer responsible travel that promotes sustainable tourism. Due to this exceptional business model, PONANT is adept at rolling out protocols rigorously, quickly, and efficiently.
For many years the company has invested in state-of-the-art medical facilities on board its ships (ultrasound and radiography equipment, testing on-site, resuscitation equipment, etc.) that go well beyond what current standards for tourism require. A medical team comprising of at least one doctor and a nurse are available 24/7.
Should anyone on board show symptoms of COVID, they will be immediately treated by our medical team and a specific protocol will apply including immediate search and isolation of contact cases and disinfection of potentially infected areas.
(1)Wearing a mask on land is subject to local administrative decisions. Social distancing measures are adjusted according to the health regulations in force in the jurisdiction where we are sailing.