Helene Poirier

Ia Orana from Helene!

PEARLS Spotlight: Hayley Williams

February 28, 2018
  • PEARLS Spotlight on Hayley Williams

Name Agent:  Hayley Williams
Certified: PEARLS Agent
Location:  Suffolk, VA
Travelers:  The Hemstreet Family
Initial Lead:  Last minute inquiry looking for a 7-Night sailing for their entire family on m/s Paul Gauguin
Budget:  Open to options and flexible!
Nights Requested: 7 Nights
Final Sale: 7 Nights Tahiti & the Society Islands
Final Booking Cost:  $55,000

Sales Approach: Persistence and consistency. Beginning with the end in mind! I assume that when a client reaches out to inquire on a Paul Gauguin Cruises sailing that they are actually looking to sail, and all they need is the right information in order to make the decision as to when. Not waiting until a client reaches back out to me and being proactive is a strength of mine. I assume the sale most of the time and consistently follow up until that happens. I have been told by many clients that they really appreciate the follow through, and try to do that a couple of days after we have the initial conversation. Sometimes, it’s easy to assume that everyone reads emails and that this is sufficient, but in an age where true relationships are lacking, I love to connect by phone. 

I try to begin each day by asking myself “Who can I add value to today”. Paul Gauguin Cruises is the perfect way to explore the islands of Tahiti and the South Pacific - sharing this with your clients is like sharing a hidden gem!