Helene Poirier

Ia Orana from Helene!

PEARLS Spotlight: Ajay Karah

November 28, 2018
  • PEARLS Spotlight

Certified:  Pearls Agent

Initial Lead: They’d just experienced a death in the family and after some months passed, I reached out to them to see if they needed to get away somewhere warm to relax, celebrate the father who passed, and bring some fun back into their lives.

Budget: No budget in mind – experiences with great value always win with this couple – and they could see the value as soon as I proposed the idea
Nights Requested:  14
Final Sale:  14 nights Marquesas, Tuamotus & Society Islands for two!

Sales Approach: It starts with knowing the Paul Gauguin Cruises product and knowing my clients [and using my endless charm LOL]… Seriously, understanding any guests needs starts with a friendly tone and a desire to be of assistance -and this needs to be heard even over the phone. Confidence in my own tone made it clear that I knew what I was speaking about, even if I’d not been on the m/s Paul Gauguin before.  I use Client Testimonials all the time but didn’t need to with this couple – but they do help when a client isn’t sure.