Frequently Asked Questions

When is embarkation and disembarkation?

The ship is ready for embarkation at 3:00 p.m. We ask that our embarking guests not present themselves onboard before the designated time, as early embarkation is not possible while the ship is being prepared for the next voyage. Guests are required to embark no later than an hour prior to sailing time.

For disembarkation, guests should plan on vacating their suites shortly after breakfast. Cruise-only guests should not schedule flights prior to four hours after disembarkation.

What's the earliest you can board the ship?

3:00 p.m. We ask that our embarking guests not present themselves onboard before the designated time, as early embarkation is not possible while the ship is being prepared for arrival.

What time does the ship set sail?

The Gauguin normally sails at 11:55 p.m. from Papeete, although times may vary by departure date. Please consult your travel professional to confirm sailing times.

On French Polynesia cruises aboard The Gauguin, can I disembark in Papeete when the ship arrives in the evening, rather than waiting until morning?

Yes, The Gauguin arrives in Papeete at 7:30 pm. You may disembark at any time afterward.

What are the local currencies on itineraries?
  • Fiji: Fijian Dollar (FJD)
  • French Polynesia: French Pacific Franc (XPF)
  • Cook Islands: New Zealand Dollar (NZD)
  • Tonga: Pa’anga (TOP)
Is getting married in Tahiti legal?

Yes. To access our marriage in Tahiti section including all the information you need regarding legal documents, click here.

What is your safety drill policy?

Current legal requirements for conducting a muster of passengers are found in the International Convention for the Safety of Life at Sea (SOLAS) and mandate that a muster for embarking passengers occur within 24 hours of their embarkation. Notwithstanding the legal requirement, Paul Gauguin Cruises has identified a best practice that calls for conducting the mandatory muster for embarking passengers prior to departure from port. This muster drill will take place at 5:30 pm on embarkation day. We ask that all guests who have arrived be on board for this drill. Guests arriving after the muster has been completed will be provided with individual or group safety briefings upon embarkation that meet the requirements for musters applicable under SOLAS. This practice exceeds existing legal requirements and has been adopted to ensure that any mandatory musters or briefings are conducted for the benefit of all newly embarked passengers at the earliest practical opportunity.

What is the post-cruise transfer tour to the hotel?

You will head towards the East Coast of Tahiti to visit the James Norman Hall House.  The Home displays the daily environment of this poet, writer of American contemporary literature. Continue on to reach Venus Point, the historic landing site for most Europeans discoverers and evangelists. It boasts the only lighthouse of the island built in 1867. A handicraft center is located next to the Lighthouse & gives a short opportunity for shopping.  Part of Captain Cook’s mission on his three-month sojourn in 1769 was to record the transit of Venus across the face of the sun in an attempt to calculate the distance between the sun and the earth. Pointe Vénus, the promontory that marks the eastern end of Matavai Bay, was the site of Cook’s observatory. Your last stop will be at the Tahara'a View Point for a great photo opportunity.