Travel Advisory & Health Protocols

 

Safety at Heart

Updated December 27, 2021

Ia Orana! We hope you and your loved ones are well. Our guests and crew have always come first, and we want to assure you that their health and well-being are our top priority.

We are excited to confirm that Paul Gauguin Cruises resumed service on September 25, 2021. Please visit Tahiti Tourism for additional details on entry and stay protocols.

Our cruise schedule can also be found on our website.

If you have any questions regarding an upcoming cruise, please contact your Travel Advisor. Our team is also available to assist you, Monday-Friday, from 7 am to 5 pm Pacific Time, at 800-848-6172 and by email at customerservice@pgcruises.com

We look forward to once again welcoming our guests onboard and providing them peace of mind with exceptional cruise experiences in Tahiti, French Polynesia, and the South Pacific. Māuruuru roa! — Paul Gauguin Cruises

As needed we will update our advisory, please check back frequently.


Ready to Explore French Polynesia on The Gauguin?

Full details are available further down this page in the FAQ section. We also encourage you to review the link provided to the Tahiti Tourism website as formalities are likely to change. In summary, along with getting vaccinated these are the steps you’ll need to take:

  • More Than 7 Days Prior: Complete the vaccination process*.
  • 30 to 6 Days Prior: register with the French Polynesian government by filling out an Electronic Travel Information System (ETIS) form online and upload your proof of vaccination; print a receipt and boarding authorization form. To register visit the ETIS website
  • Within 1 Day of Flight Departure: A negative laboratory Covid-19 RT-PCR test (at guest expense) performed less than 24 hours prior to departure or Antigen Test (allowing the detection of the "N" protein of the SARS-CoV-2). Please note: Antibody, Self-testing, and Home Testing (other than the accepted Antigen Test allows for the detection of the "N" protein), including rapid RT-PCR tests (at guest expense) such as the Abbott ID NOW are not accepted by the Health Authorities of French Polynesia and aircraft boarding will be denied. Please visit Tahiti Tourism for additional details
  • Day of Flight: present the ETIS form receipt, your vaccine card, a sworn statement, and the negative results to your Covid-19 RT-PCR
  • Arrive Tahiti: complete a rapid (antigen) test at the Faa'a International Airport in Tahiti (at guest expense - paid for on the ETIS website)
  • Within 72  hours of embarkation: Prior to boarding the m/s Paul Gauguin present valid proof of vaccination (any guest joining the ship must have completed the vaccination process), negative Covid-19 RT PCR test results (taken within 72 hours of embarkation), and the completed health declaration and health questionnaire forms also sent to you with your cruise documents. If guests are arriving in French Polynesia early and the validity period of the Covid-19 PCR test has expired, please visit The Louis Malarde Institute (ILM) in Papeete prior to embarkation
  • While sailing on the m/s Paul Gauguin: Guests will be required to get a Covid-19 rapid (antigen) test midway through their cruise (PGC expense)
  • Return Flight: complete a Covid-19 rapid (antigen) test at the Faa'a International Airport in Tahiti (at guests expense)
  • Please read the following notes concerning mandatory, complete, and authorized vaccination:

*Mandatory and complete vaccination: at least two doses of an authorized vaccine no later than 6 months to seven days before embarkation. Immunity is also compliant for boarding if less than three months old and completed with a dose of mRNA vaccine, and if also accepted by the countries of destination and/or transit.  Please note: most destinations outside the European Union (destination or transit countries) require a complete vaccination schedule of two doses. In this case, people who received only one injection after recovering from COVID-19 are not considered fully vaccinated.

Authorized vaccines: Pfizer / Moderna / AstraZeneca / Covishield / Sinopharm / Sputnik V / Sinovac / Janssen (one dose of Johnson & Johnson (Janssen) + one dose of Pfizer or Moderna mRNA; the PONANT protocol does not accept only one dose of Johnson & Johnson (Janssen)). 

As of 12/15/2021 for people over 65 years of age and as of 1/15/2022 for people over 18 years of age who have received their second dose more than six months ago at the time of boarding, a third mRNA dose (Pfizer or Moderna) will be required in order to be able to board (for AstraZeneca, it may be a third AstraZeneca dose). For Johnson & Johnson (Janssen), Sinopharm, Sputnik V, Sinovac the third dose shall be an EMA mRNA vaccine (Pfizer or Moderna). The six-month limit does not apply to those less than 18 years of age. 

For guests traveling with children under the age of 18, please visit Tahiti Tourism for additional details.

Safety On Board the m/s Paul Gauguin

Whether on land or on board, your safety is our primary concern. As scientific advances are made, Paul Gauguin Cruises continues to hone its robust protocol to guarantee an optimal experience by integrating all the technological, personal, and physical (material) measures to ensure the provision and maintenance of an uncontaminated zone. This reinforced protection is based on three “shields” designed to guarantee solid onboard access conditions, strict hygienic protocol, and daily regulation and monitoring of guests, equipment, and the ship in general.

Conditions of access to board The Gauguin

All guests and crew are checked and subject to this hygienic safe zone protocol

3 Days Prior

Take a Covid-19 RT PCR test

At Boarding

Present valid proof of vaccination (any guest joining the ship must have completed the vaccination process), negative Covid-19 RT-PCR test results, and a completed health declaration and questionnaire form to ship staff

Boarding, or refusal if:

Traveler will be denied if : 1.) unable to provide valid proof of vaccination​ 2.) vaccine is not in accordance with HAS recommendations 3.) yields positive test results 4.) the test was conducted outside of the 72-hour timeline 5.) they have come into contact with a Covid-19 case in the previous 14 days 6.) their temperature is over 100.4° F / 38° C or 7.) symptoms are detected.


Preservation of the onboard hygienic safety zone

All passengers and crew are subject to health protocol and all onboard spaces are disinfected on a regular basis

Disinfection

of baggage and cargo

Passengers

Utilize provided safety kits and wear a mask while outside cabin

Cleaning

of all spaces and disinfection of the renewed air

Barrier Gestures

Physical distancing and systematic temperature monitoring

Crew

Mandatory wearing of a mask or visor

Isolation Zone

available if necessary (3 cabins)

Shore Visits(1)

The ship tender will be disinfected, and passengers will observe reinforced health instructions: social distancing, wearing a mask, barrier gestures, hand disinfection and temperature measurement in order to reboard The Gauguin.


Control of the hygienic safety zone

We have a highly-developed system for monitoring and controlling the health status on board The Gauguin in order to guarantee you a safe visit to the islands

Medical Team

Doctor and nurse on board

Onboard Hospital

Daily monitoring and rapid diagnosis with the ability to conduct Covid-19 RT-PCR and/or antigen rapid testing on board

Sampling

of high-traffic surfaces on a regular basis

Continuous Monitoring

of passengers and ship

After Disembarkation

Medical questionnaire to be completed 3 weeks after cruise

Once you're ready to book, be sure to read the full Travel Advisory»

Questions? Find answers in our FAQ:

Paul Gauguin Cruises is Part of the PONANT Family

PONANT has combined small-capacity ships, eco-design, and health protocols — and has collaborated with exceptional partners, to offer responsible travel that promotes sustainable tourism. Due to this exceptional business model, PONANT is adept at rolling out protocols rigorously, quickly, and efficiently.

For many years the company has invested in state-of-the-art medical facilities on board its ships (ultrasound and radiography equipment, testing on-site, resuscitation equipment, etc.) that go well beyond what current standards for tourism require. A medical team comprising of at least one doctor and a nurse are available 24/7.

Should anyone on board show symptoms of Covid-19, they will be immediately treated by our medical team and a specific protocol will apply including immediate search and isolation of contact cases and disinfection of potentially infected areas.

PONANT’s Partners