Current Reservation Policies

Current Reservation Policies

As we saw the impact of COVID-19 across the globe, we implemented adjustments to our cancellation and final payment policies to provide greater flexibility to our guests due to the evolving nature of this unprecedented world health emergency.

All new bookings for travel in 2020:         Deposit requirement:   10%
All new bookings for travel in 2021:         Deposit requirement:    25%

 

Final payment for travel in 2020:              30 days prior
Final payment for travel in 2021:              90 days prior

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EXISTING reservations confirmed prior to March 9, 2020

For bookings scheduled to travel August, September, October, November or December 2020:

Cancel up to 61 days prior to sailing:
              $100 per person administrative fee will apply

Cancel 60 to 31 days prior to sailing:
              50% penalty of full fare will apply

Cancel 30 days or less:
              100% penalty will apply

*Once redeemed, future cruise credits are non refundable and non transferrable. Flight credit will be subject to airline cancellation & change policies.

For bookings scheduled to travel in 2021:
Our standard cancellation policy applies. Future cruise credit will be issued in lieu of a refund*.

If booked prior to February 1, 2020

                   Date of Cancellation                                                                         Cancellation Charge
                   121 days or more prior to Departure Date:                                  Administrative fee of $100 per person
                   120 – 91 days prior to Departure Date                                         10% of Full Fare per person
                    90 – 61 days prior to Departure Date:                                          20% of Full Fare per person
                    60 – 31 days prior to Departure Date:                                          50% of Full Fare per person
                    30 – 0 days prior to Departure Date:                                            100% of Full Fare per person

If booked between February 1 and March 8, 2020

                  Date of Cancellation                                                                          Cancellation Charge
                  121 days or more prior to Departure Date:                                   Administrative fee of $100 per person
                  120 – 91 days prior to Departure Date:                                          25% of Full Fare per person
                   90 – 61 days prior to Departure Date:                                           50% of Full Fare per person
                   60 – 31 days prior to Departure Date:                                           75% of Full Fare per person
                   30 – 0 days prior to Departure Date:                                             100% of Full Fare per person

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New bookings confirmed on or after March 9, 2020:

2020 Sailings

Cancel up to 31 days prior to sailing:
              A full refund of deposit less an administrative of $100 per person on cruise only
              bookings or a $350 per person administrative fee on air/sea bookings will apply.

              Cancel 30 days or less prior to sailing:
                             100% penalty will apply

 

2021 Sailings – standard reservation policies apply

                  Date of Cancellation                                                                          Cancellation Charge
                  121 days or more prior to Departure Date:                                   Administrative fee of $100 per person
                  120 – 91 days prior to Departure Date:                                          25% of Full Fare per person
                   90 – 61 days prior to Departure Date:                                           50% of Full Fare per person
                   60 – 31 days prior to Departure Date:                                           75% of Full Fare per person
                   30 – 0 days prior to Departure Date:                                             100% of Full Fare per person